In almost ALL cases, pre- and post-contract management will focus on negotiation and executing a scope of work or agreement in order to supply goods between two or more organisations / legal entities. However when it actually comes to delivery, how much does the company actually do? The answer is very little in fact.
Often, they are simply represented by a collection of legal documents formed as an entity with a set of reference numbers and everything actually delivered comes from the people that make up these organisations. These people collectively represent the culture, capability, level of innovation, and everything really. As the old saying goes: People buy from people, and the same goes with contract management: contracts are delivered by people too!
However, contracts are complex with many different variables, especially in strategic deals that tend to be rather elaborate, which is often due to the negotiation and legal wording. Therefore, it is essential to be clear on how a contract will be delivered or realised, and who will be responsible for what.