Increase value.
Optimise management.
Secure and maintain the entire supply chain or customer base with Brooklyn Solutions.
Deal Signed. Time to Deliver.
Secure and maintain the entire supply chain centrally with our modular VendorOps suite. Bolster long-term business achievements, and bring a range of automated workflows and governance capabilities to the vendor manager. Realise value quickly, and achieve better vendor collaboration.Centralised management
Manage all your customer-supplier needs in one place. Introduce a centralised approach to your service, allowing you to see everything from your contract obligations to annual renewals and performance from one easy-to-use platform.
Simple Onboarding
Speed up your onboarding process and reduce time to contract by 20% with our easy-to-use onboarding tool.
Customer/Suppliers at a glance
Scale with ease. Have access to all your customer's profiles in one place, so you don't have to prioritise but improve your lifecycle management by 75%.
Renewal event log
Keep on top of your customer-supplier relationships. Receive timely alerts for upcoming renewals and negotiations to show your customers you care about their business or to maximise your deal value with your suppliers.
AI Supply Chain Intelligence & Strength
Automate and streamline key governance processes and policies, utilising AI and OCR capabilities against contractual agreements. Recover at least 40% of the time lost in manual solutions.
How we can help
Find the solution that will supercharge your team
“We came from a time where everything was within spreadsheets, PDFs, Word files. Going through 30, 40 documents, about 1,000 pages at a time, for a single contract, just to answer one internal question.
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“By using Brooklyn, we have achieved complete visibility of our technology suppliers and increased supplier productivity, all while avoiding significant headcount that otherwise would be required.”
“We recently had a situation that required us to contact all our technology suppliers quickly…within the (Brooklyn) platform, we were able to contact and survey our partners at the click of a button…enabling us to respond quickly and focus our efforts where needed.”
“Every function we’ve shown this to is impressed. Every one of them wants access immediately, because they can answer a question in 20 minutes rather than a day of going through manual contracts.”
“Whether you are seeking value for money or detecting problematic relationships with vendors, (Brooklyn) gives you all the information you need to arm yourself for the next governance meeting and address areas of concern head-on”
“Do management right…. And it pays for itself ten-fold.”
“The (Brooklyn) team create an invaluable rapport with client stakeholders, building trust based on integrity and execution.”
“With the 360-degree historical record always to hand, conversations are now based on live data and reflect alignment with our own IT and Business roadmap.”
“We have effectively doubled the number of contracts we can now manage with the help of Brooklyn.”
“The system has been easy to use and understand, even prompting actions for completion. When we have had suggestions to improve the system, these have been efficiently made by the Brooklyn team.”
“It has felt more of a partnership than just a vendor. Your willingness to listen, to work with us, and the people, has given us confidence we definitely chose the right company.”
“The Brooklyn team are very knowledgeable and provide great guidance on the product capability and applicability of solution elements used within their client base. The team create an invaluable rapport with client stakeholders, building trust based on integrity and execution.”
“Since integrating the Brooklyn platform into its operations, Sainsbury's has undergone a significant transformation in how it manages suppliers, responds to challenges, and optimises its operational efficiency.”
How it works
Excel your service performance
Ensure every customers feel like your priority. Our platform helps you manage your customers with ease.Contract obligation management
Retain real-time visibility and collaboration across your customer base. Digitise your contracts, highlight obligations and segment responsibility between you and your customer/supplier with our automated Smart Onboarding Engine (SOE).
SLA & KPI performance management
Ensure you are providing the best service to all your customers. Track and monitor your performance across your customer base, creating actions to optimise your service without wasting resources.
Third Party Risk & Compliance satisfaction
Comply with the ever-changing regulations and monitor risk through our easy-to-use risk dashboards. Provide your customers will a compliance guarantee.
News
Our blog
Our newsfeed covers the latest news in the world of procurement and trending discussions in customer-supplier management. Our articles provide best practice advice from experts in the field, as well as free resources and templates to kickstart your management function.
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