London, UK, May 2026 – Brooklyn Solutions, the supplier and commercial relationship management platform automating post-contract management of supplier and customer relationships, today announced it has been recognised as a validated provider in The Hackett Group’s Spring 2026 SolutionMap, the industry’s most rigorous, data-driven benchmark for procurement technology.
Brooklyn Solutions was evaluated as part of an assessment spanning 118 vendors across 16 source-to-pay (S2P) categories. The assessment is built on 500+ detailed functional and capability criteria, mandatory product demonstrations, and impartial, anonymised, verified customer value ratings, conducted by The Hackett Group’s Solution Intelligence analysts.
Strong Performance Across Key Categories
Brooklyn Solutions was assessed across multiple Supplier Experience Management (SXM) and Risk Management modules. The platform demonstrated particular strength in areas aligned to its core mission: consolidating performance tracking, risk assessment, and contract obligation management with integrated analytics and compliance capabilities.
| Capability Area | Highlight |
|---|---|
| Supplier Performance Management (SPM) | Advanced Scores at Advanced level, one of our strongest performing categories, reflecting our configurable scorecarding and structured review workflows. |
| SXM Knowledge Management | Advanced Advanced capability score, demonstrating depth in managing supplier knowledge and relationship data. |
| Modern SXM Platform | Advanced Advanced score, validating our investment in a modern, collaborative platform architecture. |
| Services | Leading Leading level score across both SPM and TPRM modules, reflecting the quality and depth of our implementation and support offering. |
| Customer Satisfaction | 8/10 CSAT · 9/10 Innovation Scored 8/10 on the Customer Satisfaction Score, with Innovation rated 9/10, among the most differentiating attributes cited by customers. |
What Analysts and Customers Said About Us
The Hackett Group’s analysts highlighted several key strengths in Brooklyn Solutions’ Spring 2026 SolutionMap profile, describing the platform as a “specialist in supplier performance management, with configurable scorecarding and structured review workflows addressing an often underserved gap.” Specific strengths identified by analysts include:
- A modern platform that supports internal and external collaboration, enabling organisations to work seamlessly with suppliers and customers alike.
- Strong management of post-contract activities, covering both performance and risk in an integrated way that reduces tool proliferation.
- A relationship management framework that enables factual assessments and identification of development areas, giving procurement teams the evidence base they need to have meaningful supplier conversations.
- Pricing flexibility including supplier-count-based pricing, discounts for lite governance, and a free repository-only option, lowering the barrier to adoption.
On the Customer Value side, buyers praised Brooklyn Solutions’ innovation (9/10), pricing and affordability (8/10), and ability to handle company-specific needs (8.3/10) as the most differentiating attributes reflecting the platform’s flexibility and strategic fit for growing organisations.
Want to see how it all works?
- Explore our TPRM Solution
- Learn about our SXM Platform
Want to see The Brooklyn Platform in action and discover exactly why we scored above the benchmark? Book a call with our experts today for a tailored demo
About The Hackett Group® SolutionMap
SolutionMap assessments are conducted by The Hackett Group’s Solution Intelligence analysts, formerly the Spend Matters™ analyst team. Each evaluation is built on 500+ detailed functional and capability criteria, mandatory product demonstrations, and impartial, anonymised, verified customer value ratings. This methodology, developed over nearly a decade, gives procurement leaders the independent, evidence-based insight they need to evaluate solutions with confidence.
The Spring 2026 SolutionMap spans 118 vendors across 16 source-to-pay categories. Thousands of procurement leaders, consultants, and investors rely on SolutionMap and TechMatch for deeper data insights and sharper vendor intelligence to make defensible technology choices.
“Procurement technology decisions carry real organisational risk. When a provider appears in SolutionMap, it means they’ve earned their place through a process built on 500+ capability criteria, mandatory demonstrations and verified customer ratings, not marketing claims. Buyers can shortlist with confidence.” – Carina Kuhl, Principal, Solution Intelligence, The Hackett Group®
To view the full Spring 2026 SolutionMap, visit solutionmap.poweredbyhackett.com.
About Brooklyn Solutions
Brooklyn Solutions is a supplier and commercial relationship management platform that automates post-contract management of supplier and customer relationships. The platform consolidates performance tracking, risk assessment, and contract obligation management with integrated analytics and compliance capabilities. Founded in 2019 and headquartered in London, UK, Brooklyn Solutions targets organisations seeking to systematise relationship management and contractual obligations beyond what standard SRM or CLM tools typically provide. The company serves enterprise and mid-market clients across finance, energy, retail and other sectors.
For more information, visit brooklynsolutions.ai