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How Generative AI is Transforming Customer-Supplier Management

February 6, 2024 White Papers Emily Devereux

How Generative AI is Transforming Customer-Supplier Management

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Are you looking to start your journey with AI for Customer-Supplier Management? GenAI is the latest buzzword, and companies are looking to start incorporating into their department functionality. By harnessing the capabilities available with Artificial Intelligence (AI), organisations can escalate their productivity, resource efficiency and capabilities – But does it come at a price? 

In this whitepaper, we look not only at the benefits of AI for Customer-Supplier management and wider organisations, but also at talking points that have come up since the discussion of AI began around data privacy, risk management and whether it is trying to replace the workforce.

In this Report, you’ll:

  • Learn the history of AI, where it all began and why it’s a topic that everyone’s talking about
  • 7 situations where AI may not be the answer
  • The quantifiable and tangible benefits of using GenAI for Customer-Supplier Management
  • How to get the most out of AI, starting with a great prompt
  • Tips and tricks for those who are just starting on their AI journey

Download the WhitePaper

About the Author

 

Nick Francis, Chief Technology and Marketing Officer at Brooklyn Solutions

Nick Francis is a well-established and experienced CxO delivering Digital & Security-focused Transformation through the design, build, and deployment of cost-effective, highly automated industry-leading solutions. Nick has experience working across the private and public sectors in industries such as Financial Services, Insurance, Legal, Utilities, Retail, Public Sector and Government. Specialised in transformation activity to optimise processes, operational expenditure, and increase productivity. Significant experience in compliance, risk & control activities in highly regulated industries, standardisation of technologies, streamlining of internal processes and continuous improvement driving consistency and efficiency across an organisation whilst holding Customer, Colleague and Partner experience at a premium.

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