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Brooklyn solutions logo
Try BrooklynFlex Book a Discovery Call
  • Products
    • Contract Lifecycle Management
    • Customer-Supplier Relationship Management
    • Third Party Risk Management
    • DORA Regulations
    • Governance, Risk & Compliance (GRC)
    • Brooklyn ESGa+
    • Digital Assessment Frameworks
    • Integrations
  • Use Cases
    • Onboarding & Segmentation
    • Policy, Governance & Workload Orchestration
    • Performance, Scorecards & Reporting
    • SLA & KPI Processing
    • Contract & Obligation Management
    • Innovation, Issues, Change & Dispute Management
    • Structured Reviews & Action Tracking
    • Operational Risk Capture, Mitigation & Controls
    • Third Party Risk Management
    • Meeting Regulatory Compliance
    • Environmental, Social and Governance
    • Contract Assessments
  • Services
    • Services for Success
    • Professional Services
    • Rapid Start Programme
  • Resources
    • News & Insights
    • Resource Library
    • Upcoming Events
  • Company
    • About us
    • Partners
    • Meet The Team
    • Careers
Solutions

AI-Powered Supplier Relationship Management (SRM) Software

Move beyond manual trackers. Brooklyn’s Enterprise SRM platform digitizes your entire post-contract lifecycle, automating supplier governance, performance, and risk management in one unified System of Intelligence.
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Brooklyn Supplier Relationship Management Tool

Supplier Relationship Management Software

Gain full visibility of your customer/supplier data and relationships in one tool. Drive collaboration through data analytics, smart automation and AI to generate actionable insight and unlock its full potential.

Stop Managing Your Supply Chain in the Dark

Most SRM “strategies” are buried in Outlook and Excel. Brooklyn shines a light on the data that matters.

  • The Spreadsheet Trap: Critical supplier data is siloed across hundreds of individual trackers. The Brooklyn Fix: A single, automated source of truth for all customer and supplier data.
  • The Admin Chasm: Managers spend 10+ hours a week manually prepping for review meetings. The Brooklyn Fix: One-click automated agendas and pre-populated performance scorecards.
  • The Compliance Gap: DORA and ESG requirements are missed in “unmanaged” contracts. The Brooklyn Fix: Proactive AI alerts that flag non-compliance exceptions before they become risks.
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aoicture of graphs on printed sheets depicting analysis of risk management

Brooklyn's Enterprise-Grade Governance for Modern Procurement

1. Automated Performance & Scorecards

  • Real-time Dashboards: Visualise performance across your entire supply base.

  • Automated Reviews: Standardise your QBRs with data-backed insights, not anecdotes.

2. AI-Driven Contract Intelligence

  • Obligation Management: Never miss a renewal or a penalty clause again.

  • Seamless Integration: Works alongside your existing CLM to manage the “live” contract phase.

3. Regulatory & ESG Compliance

  • Audit-Ready Trails: A digital timeline of every interaction, review, and policy update.

  • Risk Mapping: Identify high-risk suppliers instantly based on real-time data feeds.

image depicting SRM

Single Source of Truth

Eliminate siloed systems and spreadsheets. Gain full visibility of your supply chain and customer base with a 360-degree overview.

Understand your customers/suppliers, and how to collaborate to improve customer-supplier relationships, drive value and predict risks.

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Contract Management Dashboard

Centralised Repository

Everything in one place. With simple onboarding, categories, segment your customer, supplier and contracts, all stored in the Brooklyn platform.

Centrally manage your key contractual insights via integrations, everything your team needs, is accessible at your fingertips.

Centralised Repository

Revolutionise Your Supplier Relationship Management

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AI & Automation

1. Institutionalise Best Practice 

Don’t just have a process, automate it. Brooklyn turns your static playbooks into live, AI-guided workflows. Whether it’s a DORA compliance check or a quarterly performance review, the platform prompts the right person at the right time.

  • Benefit: 100% adherence to policy across your global supply base.

2. Performance Retention 

Traditional SRM suffers from “value leakage” after the contract is signed. Brooklyn’s Performance Engine tracks live SLAs and KPIs in real-time, flagging dips in service before they impact your bottom line.

  • Benefit: Reclaim the 15% of contract value typically lost to unmanaged performance.

3. Proactive Governance

Move from reactive fire-fighting to proactive leadership. Our Governance Dashboard gives you a 360-degree view of risk, compliance, and relationship health, allowing you to manage by exception rather than by manual audit.

  • Benefit: Total visibility that satisfies both the Board and the Auditors.

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action tasks planner

The Ultimate Relationship Timeline

Stop chasing deadlines. Brooklyn’s AI-driven engine transforms your static contract dates into a dynamic, best-practice rhythm of business. We don’t just “populate calendars”, we build an automated roadmap for value creation.

1. Zero-Touch Review Cycles

Brooklyn automatically triggers the right review at the right time—from monthly performance check-ins to annual strategic deep dives.

  • The Power: Every stakeholder is automatically invited with a pre-populated agenda based on real-time supplier data.

  • The Result: 100% governance coverage across your entire portfolio, without a single manual invite.

2. “Golden Window” Renewal Management

Never be backed into a corner by a 30-day notice period again. Brooklyn identifies your “Golden Window”, the 90 to 180-day period before expiry—giving you the leverage to renegotiate, benchmark, or transition.

  • The Power: Proactive alerts for upcoming expiries, price-escalation clauses, and termination windows.

  • The Result: Total leverage in every negotiation and zero accidental “evergreen” renewals.

3. Embedded Best-Practice Workflows

We don’t just tell you when a meeting is; we tell you how to run it. Every calendar event is linked to a best-practice template that ensures your team is asking the right questions about risk, ESG, and innovation.

  • The Power: Standardized governance across global teams, regardless of individual experience levels.

  • The Result: A consistent “System of Intelligence” that auditors and regulators (like DORA) love.


Relationship Timeline

Minimise Meeting Preparation

Conduct meetings in minutes, with pre-populated agendas, automated actions, and risks captured within your SRM/CRM tool. Brooklyn AI will auto-generate meeting notes to remove administrative tasks.

Performance-Driven Supplier Management

Track performance and deliver valuable insight into your customers or suppliers. Capture scoring in real-time across Performance, Risk & Compliance, Relationship, ESG & more, providing a granular view of the health of your customer-supplier base.

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Performance Landscape

ProcureTech 100 Winner

Proudly recognised as a ProcureTech 100winner for 2025/26 in Supplier Management, from Brooklyn Solutions is trusted by procurement leaders for its innovative approach to supplier management. Our inclusion in the ProcureTech100 highlights our commitment to delivering pioneering digital solutions that shape the future of procurement.

ProcureTech100 2025/26

Frequently Asked Questions about SRM Software

  • What is SRM Software? SRM (Supplier Relationship Management) software is a digital platform designed to manage and optimise the interactions between an organisation and its third-party providers. Unlike a CRM, it focuses on performance, risk, and compliance.

  • How does Brooklyn’s AI improve supplier relationships? Our AI automates the “busy work” of contract extraction and performance tracking, allowing procurement teams to focus on strategic collaboration rather than data entry.

  • Does Brooklyn integrate with my existing ERP or CLM? Yes. Brooklyn is built to be the “System of Intelligence” that sits on top of your existing tech stack, pulling data from ERPs and CLMs to provide a unified view.

  • How does Brooklyn Solutions compare to SAP Ariba or generic CLM tools? Unlike SAP Ariba or traditional Contract Lifecycle Management (CLM) tools that focus primarily on the transaction or the e-signature, Brooklyn is a “System of Intelligence” for the post-contract phase. We specialise in ongoing relationship health, performance tracking, and regulatory compliance (like DORA) that transactional tools often ignore, replacing fragmented spreadsheets with automated governance.

  • How long does it take to implement the SRM platform? We pride ourselves on speed-to-value. While traditional enterprise software can take months, Brooklyn’s Rapid Start Programme is designed to get your Vendor Management Office (VMO) or SRM team operational in as little as 12 weeks. Our AI-powered ingestion engine accelerates the process by digitising your legacy PDF contracts into actionable data almost instantly.

  • What is the pricing model for Brooklyn’s SRM solution? Brooklyn offers a modular, scalable pricing structure designed to grow with your organization. Pricing of Enterprise solutions for global organisations is typically based on the number of managed relationships and the depth of automation required.

The Ultimate Customer-Supplier Solution

Brooklyn Contract
Onboard and analyse supplier contracts with Brooklyn's AI-powered Smart Onboarding Engine. Use Brooklyn as a centralised platform to manage Customer-Supplier Relationship, Contract, and Performance Management.
Find out more
Brooklyn Risk
Strengthen the future of Enterprise Customer-Supplier Management by bringing forward Risk Management mechanisms such as Risk Modelling and Mitigation Tracking.
Find out more

Deal Signed. Time to Deliver.

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