Supplier Relationship Management Software for Businesses

Supplier Relationship Management Software

Gain full visibility of your customer/supplier data and relationships in one tool. Drive collaboration through data analytics, smart automation and AI to generate actionable insight and unlock its full potential.

Trusted by regulated enterprises

“

By using Brooklyn, we have achieved complete visibility of our technology suppliers and increased supplier productivity, all while avoiding significant headcount that otherwise would be required.

Andy Nagalewski · Director of Supplier Management, Sainsbury’s

The Supplier Onboarding Engine

A signed supplier is just a record. Brooklyn turns it into a relationship you actively manage.

Most SRM tools stop at storing the supplier. Brooklyn picks up where they leave off, turning every supplier, contract and obligation into something tracked, scored and owned.

01

Onboard Suppliers Faster

Bring suppliers and contracts in from any format and cut the manual effort of getting them set up.

02

See Every Supplier Clearly

Segment your supply base so the suppliers that matter most get the attention they need.

03

Track Performance In Real Time

Score suppliers live across Performance, Risk & Compliance, Relationship and ESG.

04

Never Miss A Thing

Automated reviews and alerts keep every obligation and SLA on track, not waiting for the annual review.

The result: supplier risk that used to surface only at the annual review is finally visible, owned, and under control.

What is Agentic SRM?

Most SRM tools tell you who your suppliers are. Agentic SRM tells you how they’re performing, right now. It scores performance, risk and compliance live, and surfaces the suppliers that need attention before a problem reaches you.

Brooklyn turns supplier management from a quarterly spreadsheet exercise into a continuous, real-time picture. Ask Brooklyn lets you check any supplier’s performance, obligations or risk in plain language and get the answer from live data, not last quarter’s review.

The evolution of supplier management

Yesterday

Static PDFs & Spreadsheets

Supplier data scattered across trackers. Out of date the moment it’s saved.

Then

Point-In-Time Reviews

A score at the quarterly review. Blind to what happens in between.

Now

Real-Time Performance

Agentic SRM. You always know the score, and what to do about it.

The difference isn’t incremental. It’s the shift from a quarterly snapshot to a live picture of every supplier, every day.

The Spreadsheet Trap

Critical supplier data is siloed across hundreds of individual trackers.

The Brooklyn Fix: A single, automated source of truth for all customer and supplier data.

The Compliance Gap

Managers spend 10+ hours a week manually prepping for review meetings.

The Brooklyn Fix: One-click automated agendas and pre-populated performance scorecards.

The Admin Chasm

Managers spend 10+ hours a week manually prepping for review meetings.

The Brooklyn Fix: One-click automated agendas and pre-populated performance scorecards.

▶

See it in action

Ask Brooklyn Transforms Supplier Management

See how procurement teams check supplier performance, scores and SLAs in plain language, and get the answer straight from live records.

▶ Watch the Demo

Brooklyn's SRM Capabilities

Digital Onboarding & Segmentation

Onboard suppliers quickly and segment your supply base so the relationships that matter most get the attention they deserve.

GenAI 360° Supplier Overview & Relationship Timeline

A 360-degree view of every supplier relationship, turning static contract dates into a dynamic, best-practice rhythm of business rather than a static calendar.

Relationship & Stakeholder Maps

Map the people and ecosystems behind every supplier, owners, contacts and escalation paths, plus parent, sub- and fourth-party relationships as a network diagram.

Supplier Performance Scorecards with Trending

Real-time scoring across Performance, Relationship, Risk & Compliance and ESG, visualised across your entire supply base with data-backed insight and trending over time.

AI-driven Governance & Workload Orchestration

Turn static playbooks into live, AI-guided workflows that prompt the right person at the right time — from a quarterly performance review to a renewal conversation.

AI-generated Review Meetings

Run supplier reviews in minutes with pre-populated agendas and auto-generated notes, so review time goes on the relationship, not the prep.

Innovation & Value-Add Tracking

Capture supplier innovation across the portfolio, measure ROI against the business case at signature, and recognise high performers in scorecards.

See how Ask Brooklyn can transform your Supplier Relationship Management

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AI & Automation

Turn Supplier Management into live, AI-guided workflows

Best Practice, Every Supplier

Don’t just have a supplier process, automate it. Brooklyn turns your playbooks into live, AI-guided workflows, prompting the right person at the right time for every onboarding, review and renewal, so every supplier gets the same standard of management.

Benefit

Consistent supplier management across your entire global supply base.

Keep the Value You Signed For

Traditional SRM leaks value once the contract is signed. Brooklyn’s Performance Engine tracks live SLA’s and KPIs in real-time, flagging dips in supplier performance before they cost you.

Benefit

Reclaim the 15% of contract value typically lost to unmanaged performance.

Manage by Exception

Move from reactive fire-fighting to proactive supplier leadership. Brooklyn gives you a 360-degree view of every supplier’s performance, relationship health and risk, so you act on the suppliers that need attention instead of auditing them all.

Benefit

Total visibility of supplier performance across your supply base.

The Ultimate Relationship Timeline

Stop chasing deadlines. Brooklyn’s AI-driven engine transforms your static contract dates into a dynamic, best-practice rhythm of business. We don’t just populate calendars, we build an automated roadmap for value creation.

Zero-Touch Review Cycles

Brooklyn automatically triggers the right review at the right time, from monthly performance check-ins to annual strategic deep dives.

The Power

Each review is created with a pre-populated agenda driven by governance policy, contract obligations and outstanding actions, automatically surfacing open issues, overdue SLAs and survey results.

The Result

Preparation time is minimised, with consistent governance coverage across your portfolio.

Golden Window Renewal Management

Never be backed into a corner by a 30-day notice period again. Brooklyn identifies your Golden Window, the 90 to 180-day period before expiry, giving you the leverage to renegotiate, benchmark, or transition.

The Power

Proactive alerts for upcoming expiries, price-escalation clauses, and termination windows.

The Result

Total leverage in every negotiation and zero accidental “evergreen” renewals.

Embedded Best-Practice Workflows

We don’t just tell you when a meeting is; we tell you how to run it. Every calendar event is linked to a best-practice template that ensures your team is asking the right questions about risk, ESG, and innovation.

The Power

Standardised governance across global teams, regardless of individual experience levels.

The Result

A consistent System of Intelligence that auditors and regulators love.

ProcureTech 100 Winner

Proudly recognised as a ProcureTech 100 winner for 2025/26 in Supplier Management, from Brooklyn Solutions is trusted by procurement leaders for its innovative approach to supplier management. Our inclusion in the ProcureTech100 highlights our commitment to delivering pioneering digital solutions that shape the future of procurement.

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See it on your own supplier base

Track supplier performance in real time. Effortlessly.

Book a discovery call and see how Brooklyn gives you a live view of supplier performance, risk and value.

Book a Discovery Call

FAQ

Frequently Asked Questions about SRM software

What is SRM software?

SRM (Supplier Relationship Management) software is a digital platform designed to manage and optimise the interactions between an organisation and its third-party providers. Unlike a CRM, it focuses on performance, risk, and compliance.

How does Brooklyn’s AI improve supplier relationships?

Our AI automates the busy work of contract extraction and performance tracking, allowing procurement teams to focus on strategic collaboration rather than data entry.

Does Brooklyn integrate with my existing ERP or CLM?

Yes. Brooklyn is built to be the System of Intelligence that sits on top of your existing tech stack, pulling data from ERPs and CLMs to provide a unified view.

How does Brooklyn Solutions compare to SAP Ariba or generic CLM tools?

Unlike SAP Ariba or traditional Contract Lifecycle Management (CLM) tools that focus primarily on the transaction or the e-signature, Brooklyn is a “System of Intelligence” for the post-contract phase. We specialise in ongoing relationship health, performance tracking, and regulatory compliance (like DORA) that transactional tools often ignore, replacing fragmented spreadsheets with automated governance.

How long does it take to implement the SRM platform?

We pride ourselves on speed-to-value. While traditional enterprise software can take months, Brooklyn’s Rapid Start Programme is designed to get your Vendor Management Office (VMO) or SRM team operational in as little as 12 weeks. Our AI-powered ingestion engine accelerates the process by digitising your legacy PDF contracts into actionable data almost instantly.

What is the pricing model for Brooklyn’s SRM solution?

Brooklyn offers a modular, scalable pricing structure designed to grow with your organisation. Pricing of Enterprise solutions for global organisations is typically based on the number of managed relationships and the depth of automation required.

The Ultimate Customer-Supplier Solution

Brooklyn Contract Lifecycle Management

Extract & Identify required clauses within your supplier contracts, fully audited highlighting those that are compliant and those that have gaps.

Third Party Risk Management

Full visibility of third party risk, capture in real-time, with full audit log and auto-step triggers to be two steps ahead of the regulations

Governance, Risk & Compliance (GRC)

Automate your GRC solutions and eliminate value leakage with a unified system for GRC

DORA Compliance

Turn DORA compliance from a manual audit scramble into live, monitored rules across your supply base.