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Rapid Start Programme Get Started
Brooklyn solutions logo
Rapid Start Programme Get Started
  • Products
    • Contract Lifecycle Management
    • Customer-Supplier Relationship Management
    • Third Party Risk Management
    • DORA Regulations
    • Governance, Risk & Compliance (GRC)
    • Brooklyn ESGa+
    • Digital Assessment Frameworks
    • Integrations
  • Use Cases
    • Onboarding & Segmentation
    • Policy, Governance & Workload Orchestration
    • Performance, Scorecards & Reporting
    • SLA & KPI Processing
    • Contract & Obligation Management
    • Innovation, Issues, Change & Dispute Management
    • Structured Reviews & Action Tracking
    • Operational Risk Capture, Mitigation & Controls
    • Third Party Risk Management
    • Meeting Regulatory Compliance
    • Environmental, Social and Governance
    • Contract Assessments
  • Services
    • Services for Success
    • Professional Services
    • Rapid Start Programme
  • Resources
    • News & Insights
    • Resource Library
    • Upcoming Events
  • Company
    • About us
    • Partners
    • Meet The Team
    • Careers
Solutions

Customer or Supplier Structured Reviews & Action Tracking

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Reviews & Action Tracking

Want to manage more customers or suppliers without having to increase resources?

Customer and Supplier Management Offices (VMO) must drive best practices and standardisation across the business. This can be challenging with so many activities embedded in the operational roles of the organisation. 

Operational roles within Customer and Supplier management struggle to know what activities to undertake and with the right customer or supplier at the right time for their needs.

Policy, Governance & Reviews

Streamline your Customer/Supplier mangement

Contract and Supplier Managers struggle to prepare for review meetings and embed best practice across their supply chain.

Using Analogue tools & manual methods don’t scale and are extremely time consuming.
Contract and Supplier Managers are constantly searching for their policy and frameworks struggling to define what should be covered and measured.
Manually preparation for Customer/Supplier reviews wastes 40-60% of time.
Customer or Supplier Structured Reviews & Action Tracking

Brooklyn Solutions

Maximise value across your supply chain

  • Manage your customer-supplier meetings all in one place.
  • Our relationship timeline provides visibility of all the activities across your entire supply chain and departments involved including both historic and future review meetings.
  • Prepare, and run a structured governance review meeting with a pre-populated agenda based on the current SLAs, and promised value extracted directly from the contract.
  • Upload meeting minutes and capture working actions in the My Meeting Canva, providing a complex audit trail for your working relationship.

Book a Demo

Meeting Organiser

Ask Brooklyn, our GenAI Assistant

‘Ask Brooklyn,’ the cutting-edge AI Assistant designed for Customer and Supplier Review Meetings. Effortlessly generate Executive Summaries at the touch of a button within your Meeting Canva. ‘Ask Brooklyn’ analyses your agenda and action items, producing a professional meeting summary quickly and efficiently.

Our AI Assistant securely transmits information to our Large Language Model (LLM), ensuring data protection and privacy. Experience a seamless process with ‘Ask Brooklyn,’ allowing you to focus on high-value management in your customer-supplier reviews. Elevate your meeting insights with ‘Ask Brooklyn’ – where convenience meets excellence.

AI_Reviews

Why us?

The Brooklyn platform helps you streamline your customer/supplier management by eliminating manual and time consuming steps through our fully automated platform.  Allowing you to allocate more resource to focus on added value activities across your supply chain.

Hold Vendors to account and drive improvement utilising our standardised best practice processes and actions for the relevant teams engaging with each relationship.

Relationship Timeline

Explore Brooklyn Solutions

01.
Contract Management

Onboard and track obligation management


Learn more
02.
Risk Management

Streamline and automate the entire risk lifecycle


Learn more
03.
Policy & Regulatory Compliance

Digitally fit for audit, always


Learn more
04.
Relationship Management

Manage your simple and complex relationships for all organisational roles

Learn more

Deal Signed. Time to Deliver.

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